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FrontLogix Blog

Latest trends, industry knowledge, case studies, and all whys and hows about Business Process Outsourcing

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Acing Customer Experience During Black Friday & Cyber Monday

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November 17, 2023
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How Workforce Management Drives Customer Experience

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November 8, 2023
Warm and attentive call center rep wearing a headset.

How Workforce Management Drives Agent Experience

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October 12, 2023
Happy customer

Next-Generation CX: Rethinking, Reshaping, and Putting the Customer at the Center

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September 27, 2022
Inbound Call Center Services - FrontLogix

How to deliver Next-Gen Customer Service

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September 23, 2022
Managed IT Support Services - FrontLogix

What is Customer Experience-as-a-Service (CXaaS)?

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September 19, 2022
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Next-Generation CX & Omnichannel Support

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September 15, 2022
work from home

How to manage the work-from-home model?

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August 23, 2022
white-glove customer

What is the white-glove customer experience and how to deliver it effectively and exceptionally?

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August 18, 2022
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