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FrontLogix Blog

Latest trends, industry knowledge, case studies, and all whys and hows about Business Process Outsourcing

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Redefining Customer Experience: 2024 CX and Contact Center Trends

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January 9, 2024
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A Need for More Agents Despite Rising AI: The Contact Center Paradox

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November 28, 2023
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Acing Customer Experience During Black Friday & Cyber Monday

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November 17, 2023
IT Support Specialist Discussing - FrontLogix

Omnichannel vs. Multichannel Customer Interactions

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October 5, 2022
Personalized Customer Service - FrontLogix

What are Liquid Customer Service Expectations, and how to meet them?

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October 3, 2022
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Next-Generation CX: Rethinking, Reshaping, and Putting the Customer at the Center

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September 27, 2022
Inbound Call Center Services - FrontLogix

How to deliver Next-Gen Customer Service

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September 23, 2022
Managed IT Support Services - FrontLogix

What is Customer Experience-as-a-Service (CXaaS)?

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September 19, 2022
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Next-Generation CX & Omnichannel Support

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September 15, 2022
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