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Our products and services, in detail

Free datasheets on our products and services: what each one does, how it works and what it changes for your team.

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  • Built by the team behind Monet (acquired by Verint).
Datasheets

Service overviews, features and benefits

The detail you need to make an informed decision, in a format you can share with your team.

Datasheet
WFMLink: Bring your WFM to your CRM
NewProduct

WFMLink Datasheet

See how WFMLink brings schedules, adherence metrics and shift details from all major WFM platforms into the CRM your agents already use.

What's inside
  • One workspace with real-time WFM data
  • No more toggling between tabs for agents
  • No rip-and-replace: works with most WFM systems and CRMs
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WFM Outsourcing datasheet cover
Service

WFM Outsourcing Datasheet

Struggling with workforce management? Discover how expert WFM outsourcing can improve efficiency, reduce costs and maximize your ROI.

What's inside
  • How outsourcing WFM enhances efficiency
  • Where the cost savings come from
  • The WFM expertise you get without hiring
Get the datasheet See WFM-Managed Services
Why North Macedonia is the next outsourcing opportunity datasheet cover
Outsourcing location

Why North Macedonia Is the Next Outsourcing Opportunity

The case for outsourcing to North Macedonia: high-quality, cost-effective service from a skilled workforce.

What's inside
  • A skilled, tech-savvy talent pool
  • Bilingual agents for your customers
  • Cost-effective without trading off quality
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