FrontLogix | Beyond Customer Care

Level AI: Artificial Intelligence solutions for call centers

Designed to assist organizations in streamlining, modernizing, and automating their customer engagement efforts.

Why Level AI

Level AI, a Contact Center Intelligence Platform, automates, assists, and analyzes customer service workflows to enhance business value. Leveraging advanced conversational intelligence, it equips QA teams and Customer Support Agents with cutting-edge tools.

Its semantic intelligence engine, focusing on intent in conversations, bolsters quality assurance, advanced analytics, and real-time agent support in omnichannel contact centers.

Level AI Products

GenAI-Automated Quality Assurance

Generative AI auto-scores virtually all interactions.

Contact Center and Business Analytics

AI engine automatically extracts unstructured omnichannel customer data.

GenAI-Powered VoC Insights

Discover hidden trends, emerging themes, and root causes of issues in real time.

Agent GPT

New era of omniscient AI for customer service teams.

Real-Time Agent Assist

Supercharge Contact Center Agent Performance.

Agent Coaching

Personalized agent caching for peak performance.

Agent Screen Recording

Give contact center managers a complete view of each customer-agent interaction.

What makes Level AI special

Level AI partners with you to enhance performance, efficiency, and compliance within the BPO sector. Step into the future with intelligent automation and unleash your business’s full potential.

One Stop Solution

A complete, in-house developed end-to-end offering for CX quality, intelligence, and automation.

Augment and Automate to Empower

Streamlining manual workflows, freeing your teams to focus on priority tasks.

Secure, Customizable Generative AI

Secure and adaptable generative AI, developed from the ground up.

Real Time Intelligence You Can Trust

Uncover hidden trends, themes, and root causes in real-time by analyzing all customer interactions with advanced AI.

Pricing and Support

Contact FrontLogix to explore the special pricing we can provide on Level AI's products and platform.

Pricing and Support

Contact FrontLogix to explore the special pricing we can provide on Level AI's products and platform.

Get pricing on
Level AI's Contact Center Intelligence Platform

Discuss your needs with an expert today.

Get pricing on Level AI's Contact Center Intelligence Platform

Discuss your needs with an expert today.