WFM-managed services customized for your team
FrontLogix is a flexible and resourceful extension to your WFM system.
Our WFM-managed services are like having a dedicated workforce management analyst at your disposal. We provide access to a team of WFM experts, integration specialists, and industry veterans 24 hours a day, 7 days a week.
- Improving forecasting and time management
- Eliminating training costs of in-house WFM personnel
- Free your resources for strategic projects
- Reduced operational costs
- Increased productivity
- Improving agent adherence and utilization
- Optimizing omnichannel support
- Providing accurate reporting
- Maximizing the overall customer experience
Want to know more about the
WFM-managed services we provide?
Read more about all the WFM-managed services we offer here or simply contact us directly, and our managed services team will be in touch with you.
