FrontLogix | Beyond Customer Care

Dialpad: Ai that works for you

Assist customers, boost sales, and collaborate with your team in one Ai-powered app.

Dialpad is where work comes together.

A single, beautiful workspace for collaboration from anywhere, powered by the world’s most advanced communications Ai.

Ai native

Boost productivity with built-in Ai that transcribes calls, coaches agents, predicts CSAT, and more.

Truly unified

Call, message, meet and support your customers—all in the same beautiful workspace.

Customer first

Respond to customer requests across channels without ever leaving Dialpad.

Dialpad Products

Dialpad Ai completely changes the way you work.

Ai-Powered Customer Intelligence Platform

Unify your team with cutting-edge tools such as Ai CSAT, live coaching, and instant script suggestions.

● Provide the best customer support at every step:
Dialpad's Ai Contact Center enhances resolution speed by up to 23% with features like sentiment analysis and live agent coaching, offering a comprehensive omnichannel workspace for all voice and digital interactions.

● Everything your team needs to stay connected:
Facilitate easy communication for hybrid teams via calls, messages, and meetings on any device with Dialpad. It also offers smooth integration with CRM and productivity apps.

● All-in one communications platform:
Bring together your business phone, messaging, video meetings, and contact center into a single, Ai-driven workspace with Dialpad.

Ai-Powered Customer Engagement

Revolutionizing the connectivity among teams, agents, and customers.

● Ai at the core: Utilize advanced Ai tools to minimize agent training periods and enhance customer experiences effortlessly—no extra training or modeling needed.

● Service on demand: Provide customers the convenience of Ai-driven self-service, with the flexibility to connect with live agents when needed.

● Unified collaboration platform: Elevate sales and support team efficiency through a comprehensive platform for all customer interactions, enriched with deep integrations into essential resources like knowledge bases.

Ai-Powered Workspace

Manage calls, message your team, and conduct meetings all through a singular Ai-enhanced platform.

● Take calls from anywhere: Experience the ultimate smartphone system offering unmatched flexibility, scalability, and cost efficiency.

● Centralized collaboration: Keep projects moving forward between cals with team messaging. Dialpad simplifies teamwork with customers and colleagues, all within one platform.

● Instant meetings: Unite global teams effortlessly with one-click meetings. Integrated Ai transcribes calls and tracks action items, ensuring you capture every detail. Receive automatic summaries of your meetings directly in your inbox.

Plans &
Pricing

Reach out to FrontLogix to discover exclusive pricing options for your desired Dialpad plans.

Dialpad Products

Dialpad Ai completely changes the way you work.

Ai-Powered Customer Intelligence Platform

Unify your team with cutting-edge tools such as Ai CSAT, live coaching, and instant script suggestions.

● Provide the best customer support at every step:
Dialpad's Ai Contact Center enhances resolution speed by up to 23% with features like sentiment analysis and live agent coaching, offering a comprehensive omnichannel workspace for all voice and digital interactions.

● Everything your team needs to stay connected:
Facilitate easy communication for hybrid teams via calls, messages, and meetings on any device with Dialpad. It also offers smooth integration with CRM and productivity apps.

● All-in one communications platform:
Bring together your business phone, messaging, video meetings, and contact center into a single, Ai-driven workspace with Dialpad.

Ai-Powered Customer Engagement

Revolutionizing the connectivity among teams, agents, and customers.

● Ai at the core: Utilize advanced Ai tools to minimize agent training periods and enhance customer experiences effortlessly—no extra training or modeling needed.

● Service on demand: Provide customers the convenience of Ai-driven self-service, with the flexibility to connect with live agents when needed.

● Unified collaboration platform: Elevate sales and support team efficiency through a comprehensive platform for all customer interactions, enriched with deep integrations into essential resources like knowledge bases.

Ai-Powered Workspace

Manage calls, message your team, and conduct meetings all through a singular Ai-enhanced platform.

● Take calls from anywhere: Experience the ultimate smartphone system offering unmatched flexibility, scalability, and cost efficiency.

● Centralized collaboration: Keep projects moving forward between cals with team messaging. Dialpad simplifies teamwork with customers and colleagues, all within one platform.

● Instant meetings: Unite global teams effortlessly with one-click meetings. Integrated Ai transcribes calls and tracks action items, ensuring you capture every detail. Receive automatic summaries of your meetings directly in your inbox.

Plans & Pricing

Reach out to FrontLogix to discover exclusive pricing options for your desired Dialpad plans.

Dialpad Products

Dialpad Ai completely changes the way you work.

Ai-Powered Customer Intelligence Platform

Unify your team with cutting-edge tools such as Ai CSAT, live coaching, and instant script suggestions.

● Provide the best customer support at every step:
Dialpad's Ai Contact Center enhances resolution speed by up to 23% with features like sentiment analysis and live agent coaching, offering a comprehensive omnichannel workspace for all voice and digital interactions.

● Everything your team needs to stay connected:
Facilitate easy communication for hybrid teams via calls, messages, and meetings on any device with Dialpad. It also offers smooth integration with CRM and productivity apps.

● All-in one communications platform:
Bring together your business phone, messaging, video meetings, and contact center into a single, Ai-driven workspace with Dialpad.

Ai-Powered Customer Engagement

Revolutionizing the connectivity among teams, agents, and customers.

● Ai at the core: Utilize advanced Ai tools to minimize agent training periods and enhance customer experiences effortlessly—no extra training or modeling needed.

● Service on demand: Provide customers the convenience of Ai-driven self-service, with the flexibility to connect with live agents when needed.

● Unified collaboration platform: Elevate sales and support team efficiency through a comprehensive platform for all customer interactions, enriched with deep integrations into essential resources like knowledge bases.

Ai-Powered
Workspace

Manage calls, message your team, and conduct meetings all through a singular Ai-enhanced platform.

● Take calls from anywhere: Experience the ultimate smartphone system offering unmatched flexibility, scalability, and cost efficiency.

● Centralized collaboration: Keep projects moving forward between cals with team messaging. Dialpad simplifies teamwork with customers and colleagues, all within one platform.

● Instant meetings: Unite global teams effortlessly with one-click meetings. Integrated Ai transcribes calls and tracks action items, ensuring you capture every detail. Receive automatic summaries of your meetings directly in your inbox.

Plans & Pricing

Reach out to FrontLogix to discover exclusive pricing options for your desired Dialpad plans.

Dialpad's Ai-powered app + WFM solution

Considering an integration of Dialpad’s Ai-driven customer engagement platform with Playvox WFM?

FrontLogix’s Workforce Management Consultancy Services can guide you at every stage of the process.

From initial setup and configuration to meticulous data integration, forecasting, and scheduling, we have every aspect covered. You can rely on consistent 24/7 access to our dedicated team of WFM experts, integration specialists, and industry veterans.

What FrontLogix Delivers

Legacy of
Experience

The legacy of creating the first cloud-based workforce optimization solution for contact centers gives us intimate familiarity with these systems, making us uniquely positioned to assist with their implementation.

Streamined
Intergration

We are experienced in navigating common pitfalls and implementing best practices to ensure a smooth integration process.

Customization
Expertize

We have an unparalleled understanding of how to tailor the WFM system to fit specific business needs. Whether it's unique routing protocols, specific agent requirements, or custom reporting, we can make the system work for you.

Continuous
Advancement

Our relationship with WFM isn't just historical. We continue to stay updated with all advancements and changes. This ensures that our clients always receive the most up-to-date guidance and support.

Cost
Efficiency

Hiring and training a WFM analyst can prove costly. Leveraging our deep knowledge can lead to a more efficient setup process, reducing the time and resources needed. This can lead to cost savings in both the short and long term.

Trustworthiness

Trusting FrontLogix for WFM services means you're working directly with the experts who laid the groundwork.

Get pricing on Dialpad's Ai-powered customer intelligence platform

Discuss your needs with an expert today.

Get pricing on
Dialpad's Ai-powered
customer intelligence platform

Discuss your needs with an expert today.