FrontLogix | Beyond Customer Care

8x8: Contact Center and Communications Solution

Whether deploying simple voice services or a multichannel contact center, 8x8 can help.

The 8x8 Open Communications Platform with X Series service plans.

Bringing people together anytime, anywhere, on any device.

X Series
service plans:

  • X2

    Standard users with international calling

  • X3

    Power users with global calling

  • X4

    Managers and supervisors with extended global calling

  • X6

    Voice-centric Contact Center users with Advanced Reporting

  • X7

    Multi-channel Contact Center users with Advanced Reporting

  • X8

    Multi-channel Contact Center users with Advanced Analytics, Speech Analytics/Sentiment and Transcription

X Series service plans:

  • X2

    Standard users with international calling

  • X3

    Power users with global calling

  • X4

    Managers and supervisors with extended global calling

  • X6

    Voice-centric Contact Center users with Advanced Reporting

  • X7

    Multi-channel Contact Center users with Advanced Reporting

  • X8

    Multi-channel Contact Center users with Advanced Analytics, Speech Analytics/Sentiment and Transcription

Why 8x8 XCaas?

8×8 provides the only integrated cloud platform for contact center, voice, video, chat and APIs.

The 8×8 Open Communications Platform with X Series service plans empowers individuals, teams, and organizations to work better from anywhere, engage better with customers, and seize business opportunities without compromise.
Agile company-wide collaboration

Transform your organization into an agile enterprise with tailored employee and customer experiences for all roles.

Unified administration capabilities

Provision, configure, manage, and monitor all of your communications with one administration interface.

An open integration framework

Easily connect popular business and CRM apps, and help your teams achieve new levels of productivity without complexity or cost.

Intelligent cross-platform insights and analytics

Make better decisions with unified journey analytics across all of your employee and customer interactions channels.

Reliable global communications from a single vendor

One guaranteed 99.999% SLA for all of your communications.

THE IDEAL 8x8 USE CASE

8×8 works with companies of all sizes – from small business to large enterprises.

Plans and pricing

Reach out to FrontLogix to discover exclusive pricing options for your desired 8×8 plans.

THE IDEAL 8x8 USE CASE

8×8 works with companies of all sizes – from small businesses to large enterprises.

Plans and pricing

Reach out to FrontLogix to discover exclusive pricing options for your desired 8×8 plans.

8x8 Workforce Management Solution

Exploring 8×8’s WFM Solutions for Your Contact Center? FrontLogix is 8×8’s Certified Partner for WFM Installation and Services.

Benefit from end-to-end guidance throughout your WFM journey.

We provide comprehensive assistance from the initial installation and fine-tuning to advanced data integration, accurate forecasting, and efficient scheduling of 8×8’s Workforce Management Solution.

Our committed team of WFM professionals, integration experts, and seasoned industry professionals are available around the clock to ensure best utilization for your 8×8 WFM System.

8x8

8x8 Workforce Management Solution

Exploring 8×8’s WFM Solutions for Your Contact Center? FrontLogix is 8×8’s Certified Partner for WFM Installation and Services. Benefit from end-to-end guidance throughout your WFM journey. We provide comprehensive assistance from the initial installation and fine-tuning to advanced data integration, accurate forecasting, and efficient scheduling of 8×8’s Workforce Management Solution.
8x8

Our committed team of WFM professionals, integration experts, and seasoned industry professionals are available around the clock to ensure best utilization for your 8×8 WFM System.

Get pricing on the
8x8 XCaaS Platform

Get your personalized pricing and see how it can transform your communications.

Fill out the form to discuss your needs with an expert today.