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FrontLogix Blog

Latest trends, industry knowledge, case studies, and all whys and hows about Business Process Outsourcing

KPIs

How to measure and improve Customer Lifetime Value (CLV), Customer Retention Rate (CRR), & Customer Churn Rate (CCR)

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July 6, 2022
customer-experience

How to measure Customer Satisfaction and Customer Loyalty

•
July 1, 2022
measure customer experience

How to measure Customer Journey

•
June 28, 2022
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