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FrontLogix Blog

Latest trends, industry knowledge, case studies, and all whys and hows about Business Process Outsourcing

Woman Selling Car to Client in Salon

Revolutionizing the Automotive Industry Through Customer Experience (CX)

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April 22, 2024
Delightful African American man surfing modern cellphone in city park

The Paradox of “Customers End Up Last When You Put Them First”

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April 15, 2024
WFM specialists discussing data in a contact center

WFM: The nerve center of CX

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April 8, 2024
Sales Support Outsourcing - FrontLogix

6 things Contact Centers should do in 2024

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January 13, 2023
consumer trends

6 consumer trends shaping 2023: building a winning customer experience

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January 4, 2023
Call Center Outsourcing Services - FrontLogix

Re-balancing the scales: better balancing digital tools and human connection

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December 28, 2022
Call center Workforce Management tools

Call center Workforce Management (WFM) tools and their benefits

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December 26, 2022
WFM in call and contact centers

What is Workforce Management (WFM) for Call and Contact Centers?

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December 22, 2022
Lead Generation Services - FrontLogix

Workforce Management (WFM) services

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December 9, 2022
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