RTA Link
Real-Time Adherence Alerts For Contact Center leaders
Browser-based alerts that notify supervisors the moment agents go out of adherence, without screen switching – so productivity stays high and interruptions stay low.
RTA Link
Real-Time Adherence Alerts For Contact Center leaders
Browser-based alerts that notify supervisors the moment agents go out of adherence, without screen switching – so productivity stays high and interruptions stay low.
-60% Fatigue
Reduce supervisor alert fatigue by 60%
3X Faster
Respond to adherence issues 3x faster
-70% Interruptions
70% Fewer interruptions during core work hours
+80% Productivity
Improve team productivity by 80%
+Overall Efficiency
Increase overall operational efficiency
why RTALink is a game changer
Before
Supervisors constantly watch dashboards.
After
RTALink alerts you within seconds when someone goes out of adherence.
Before
Supervisors constantly watch dashboards.
After
RTALink alerts you within seconds when someone goes out of adherence.
Before
Teams are flooded with noisy, one-size-fits-all alerts.
After
Custom alert levels match your thresholds and priorties.
Before
Leaders monitor everything to avoid missing issues.
After
RTALink tracks only the teams and groups that matter.
Your workload becomes less reactive and more strategic.
Your focus stays on value-driving work: reports, escalations, coaching, all while RTALink watches adherence in the background.
Your workload becomes less reactive and more strategic.
RTALink: 3 simple steps in under 10 minutes
Connect to your WFM system
Set alert thresholds and check frequency
Get real-time visual alerts in your browser
RTALink: 3 simple steps in under 10 minutes
Starter Plan
Team Plan
Business Plan
Enterprise Plan
Enjoy a free trial. no credit card required.
After your trial, continue with a paid plan tailored to your team size and needs.