Dialpad: Ai that works for you
Assist customers, boost sales, and collaborate with your team in one Ai-powered app.
Dialpad is where work comes together.
A single, beautiful workspace for collaboration from anywhere, powered by the world’s most advanced communications Ai.
Ai native
Boost productivity with built-in Ai that transcribes calls, coaches agents, predicts CSAT, and more.
Truly unified
Call, message, meet and support your customers—all in the same beautiful workspace.
Customer first
Respond to customer requests across channels without ever leaving Dialpad.
Dialpad Products
Plans &
Pricing
Dialpad Products
Plans & Pricing
Dialpad Products
Plans & Pricing
Dialpad's Ai-powered app + WFM solution
Considering an integration of Dialpad’s Ai-driven customer engagement platform with Playvox WFM?
FrontLogix’s Workforce Management Consultancy Services can guide you at every stage of the process.
From initial setup and configuration to meticulous data integration, forecasting, and scheduling, we have every aspect covered. You can rely on consistent 24/7 access to our dedicated team of WFM experts, integration specialists, and industry veterans.
What FrontLogix Delivers
Legacy of
Experience
The legacy of creating the first cloud-based workforce optimization solution for contact centers gives us intimate familiarity with these systems, making us uniquely positioned to assist with their implementation.
Streamined
Intergration
We are experienced in navigating common pitfalls and implementing best practices to ensure a smooth integration process.
Customization
Expertize
We have an unparalleled understanding of how to tailor the WFM system to fit specific business needs. Whether it's unique routing protocols, specific agent requirements, or custom reporting, we can make the system work for you.
Continuous
Advancement
Our relationship with WFM isn't just historical. We continue to stay updated with all advancements and changes. This ensures that our clients always receive the most up-to-date guidance and support.
Cost
Efficiency
Hiring and training a WFM analyst can prove costly. Leveraging our deep knowledge can lead to a more efficient setup process, reducing the time and resources needed. This can lead to cost savings in both the short and long term.
Trustworthiness
Trusting FrontLogix for WFM services means you're working directly with the experts who laid the groundwork.