FrontLogix | Beyond Customer Care


Website frontlogix FrontLogix

Outsourcing, CX Strategy, and Technology

Position Summary:

At FrontLogix our people are the most important resource. We are looking for a highly skilled Recruiter to join our team and help us find the right people for the right roles. The ideal candidate will have experience in recruitment or human resources, along with deep knowledge of the screening, interviewing, and hiring processes. We are looking for someone who is passionate about discovering untapped talent, driving company growth, and helping people develop successful careers.

Duties and Responsibilities: 

  • Identifying future hiring needs and developing job descriptions and specifications
  • Designing and implementing the overall recruiting strategy
  • Clear and professional communication with hiring managers and clients
  • Prepare recruitment materials, write and post job descriptions on relevant platforms, such as any relevant social media
  • Experience Recruiting and outreaching with/via LinkedIn
  • Source candidates in the North Macedonian market (if/when needed in other markets too)
  • Assessing applicants’ knowledge, skills, and experience to best suit open positions
  • Conduct interviews according to the skills required for each role and assess cultural fit
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Ensure a positive candidate recruitment and onboarding experience
  • Collaborate with hiring managers to maintain an efficient, effective hiring process
  • Update FrontLogix’s compensation packages to keep them competitive
  • Track recruitment KPIs and propose solutions based on relevant metrics
  • Provide recruitment reports
  • Promote the company’s reputation and attractiveness as a good employment opportunity
  • Monitor and apply HR recruiting best practices
  • Maintain and update our Recruitment CRM and database tools
  • Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications
  • Utilize knowledge of multiple recruiter sources and execute innovative strategies to find quality candidates and prospects for new business
  • Maintain database of candidate records, including active and passive prospects, hired and fired employees, and other designation
  • Provide coaching and guidance to junior-level recruiter staff when needed
  • Continuously collect feedback from hired candidates and interviewed candidates on how to improve our process

Required Qualifications / Experience / Knowledge:

  • 2+ years of experience recruiting non-technical and/or technical positions
  • Experience hiring for outsourcing companies, contact centers, or relevant
  • Strong sourcing and interviewing skills
  • Advanced written and spoken English
  • High school diploma, associate’s degree, or equivalent
  • Exceptional communication, interpersonal, and decision-making skills
  • Advanced knowledge of productivity software, database management, and Internet search methods
  • Familiarity with job boards and computer systems designed specifically for HR
  • Proven experience with LinkedIn Premium
  • Proven success in conducting interviews using various methods(phone, video, email, in-person)
  • Experience  in developing a recruitment strategy
  • Desire to grow professionally with networking and ongoing training opportunities

A competitive compensation package is offered based on qualifications:

  • Healthcare coverage + private insurance
  • Vacation and paid holidays
  • Location: Skopje Macedonia
  • Compensation: based on experience

To apply for this job please visit