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FrontLogix Blog

Latest trends, industry knowledge, case studies, and all whys and hows about Business Process Outsourcing

Employee pointing to key metrics.

Premium CX services without the premium price. How does FrontLogix do it

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September 26, 2023
Customer support agent conversing using a headset

Superior Customer Experiences: 7 Proven Strategies to Improve CX

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September 12, 2023
Contact center agents engaged in customer service tasks at their workstations

Generative AI and Contact Center Job Security Fears: What Customer Service Leaders Should Tell Their Reps

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August 31, 2023
Planning CX

Customer Experience: What to do better

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October 7, 2022
IT Support Specialist Discussing - FrontLogix

Omnichannel vs. Multichannel Customer Interactions

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October 5, 2022
Personalized Customer Service - FrontLogix

What are Liquid Customer Service Expectations, and how to meet them?

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October 3, 2022
Happy customer

Next-Generation CX: Rethinking, Reshaping, and Putting the Customer at the Center

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September 27, 2022
Inbound Call Center Services - FrontLogix

How to deliver Next-Gen Customer Service

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September 23, 2022
Managed IT Support Services - FrontLogix

What is Customer Experience-as-a-Service (CXaaS)?

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September 19, 2022
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